PRIVACY POLICY

ATA CONTROLLER AND OWNER

RODEO Email: contact@rodeo.store

TYPES OF DATA COLLECTED

Among the types of Personal Data this site collects, either directly or through third parties, are:

  • Cookies

  • Usage data

  • Email address

  • First and Last name

  • Phone number

  • Shipping and billing address

  • Payment information (handled securely through third-party processors)

Additional Personal Data may be described in other sections of this Privacy Policy or through explanatory text displayed during data collection.

The Data may be freely provided by the User or collected automatically when using this website. The use of Cookies – or other tracking tools – by this site or third-party services (e.g. analytics, payment processors, social media widgets) is intended to identify Users and remember their preferences, to deliver the service requested.

Failure to provide certain Personal Data may make it impossible for us to provide specific services.

Users are responsible for any third-party Personal Data shared through this site and confirm they have the right to share it.

MODE AND PLACE OF PROCESSING

METHODS OF PROCESSING

RODEO processes User Data in a secure and lawful manner, taking appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction. Processing is done using digital systems and tools, strictly related to the purpose of the services offered.

In addition to the Owner, in some cases, Data may be accessible to roles involved in operating this site (admin, sales, legal, marketing), or third-party services (like hosting providers, logistics partners, payment platforms, etc.) appointed as Data Processors when necessary.

An updated list of such parties may be requested at any time.

PLACE OF PROCESSING

Data is processed at RODEO’s operational offices and any other location where those involved in the processing are based. For further information, contact us directly.

RETENTION TIME

Personal Data is kept only for the time necessary to provide the requested service or as stated in this document. Users may request deletion or anonymization of their data at any time.

USE OF COLLECTED DATA

Data is collected to allow RODEO to provide services and improve the customer experience. Uses include:

  • Processing orders and payments

  • Customer support and communication

  • Analytics and site traffic monitoring

  • Marketing and email campaigns (with consent)

  • Interaction with social platforms

  • Security and fraud prevention

  • Handling returns and refund requests

HANDLING PAYMENTS

Payments are handled via third-party platforms (e.g. Stripe, PayPal). RODEO does not store full payment details. Only the information necessary to complete the transaction (e.g., name, billing address) is shared securely with the payment gateway.

For details, refer to the respective privacy policies:

ANALYTICS & TRACKING

RODEO uses third-party analytics services to better understand website usage and improve performance:

GOOGLE ANALYTICS

Tracks visitor behavior and traffic on the site. Data collected: Cookies and Usage data Place of processing: USA — Privacy Policy

META (FACEBOOK) PIXEL

Connects website behavior to Facebook ad campaigns. Data collected: Cookies and Usage data Place of processing: USA — Privacy Policy

COOKIES

This site uses cookies for:

  • Saving user preferences

  • Analytics and performance tracking

  • Marketing/retargeting

Users can manage cookie preferences via their browser settings. For detailed info, see our Cookie Policy.

NEWSLETTER & COMMUNICATIONS

By subscribing to our newsletter or making a purchase, your email may be used for marketing communications. You may unsubscribe at any time by clicking the link in the footer of our emails or contacting us directly.

Service used: Mailchimp Data collected: Email address Mailchimp Privacy Policy

USER RIGHTS

Users may exercise the following rights regarding their data:

  • Access their stored data

  • Request correction or deletion

  • Withdraw consent

  • Object to data processing

  • Request data portability

To exercise these rights, contact contact@rodeo.store.

LEGAL ACTION

User data may be used in court or for legal claims arising from improper use of this site. Users acknowledge that the Data Controller may be required to reveal personal data if requested by public authorities.

CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Updates will be posted on this page with a revision date. Users are encouraged to check back regularly. Continued use of the site signifies acceptance of any updates.

Last updated: April 12, 2025

DISPUTE RESOLUTION (EU USERS)

As required by EU law, EU-based consumers may use the EU Online Dispute Resolution Platform to settle any disputes related to online purchases.

LEGAL INFORMATION

Notice to European Users: This privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies. This privacy policy relates solely to this website.

DEFINITIONS AND LEGAL REFERENCES

Personal Data Any information related to a natural person, a legal entity, an institution, or an association that can be identified, either directly or indirectly, by reference to any other information.

User The individual using this website, who must be either the data subject or authorized by the data subject to provide data.

Data Controller (Owner) The natural person, legal entity, public authority, or any other body responsible for deciding how Personal Data is processed.